The US CEOs Guide To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

Read This Guide and You’ll Discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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Their Attention and Support as an addition to our IT Team helped us Accomplish all our IT Goals

By partnering with CloudFirst, we have been able to keep our team small and still have confidence in knowing our environment is solid and that we are making the correct changes that will keep us up to date and secure. CloudFirst has helped us accomplish our IT goal on multiple initiatives. A few examples are as follows: leveraging our licensing with Microsoft, deciding on cloud vs on-premise solutions, and developing Cybersecurity strategies. If you are looking for an IT Partner, CloudFirst is a great company to work with where you will not feel like a number and will get the attention and support you need to feel confident in moving your company forward.

Andy Rafeedie Director of IT
NextFlex

Reliable, Highly responsive and Knowledgeable

Thanks to the team CloudFirst, our Projects are delivered on time and within budget!

The biggest single benefit of working with CloudFirst is to know that no matter how complex our IT Project is, their IT experts possess the skills to complete and deliver on time. Their dedicated team organized training specific to our needs and solutions regarding Session Border Controllers (SBCs). The quick service, technical knowledge, problem-solving approach, and timely response stand them apart from other companies.

If you are on the fence about choosing a new Co-managed Service Provider, CloudFirst is the answer!

Dan Watkins Associate Vice Chancellor of IT
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With CloudFirst, we have peace of mind in this new accelerating digital working world knowing that our information and systems are safeguarded by professionals. What I absolutely love about CloudFirst is their ‘can-do attitude’, global coverage and excellent responsiveness. CloudFirst are more than a Managed Service Provider, they are business partners that recognize your data assets are valuable and can partner with you using proven technologies to improve and accelerate your business success.

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